App999's Terms & Conditions

1 General Terms

App999 (hereinafter referred to as "we", "the Platform", or "app999") is an international online betting and gaming platform. These Terms and Conditions constitute a legally binding agreement between app999 and the user.

By using the app999 website or mobile application, you confirm that you have read, understood, and agreed to these Terms and Conditions. app999 reserves the right to update these terms at any time. Continued use of the platform after any changes constitutes acceptance of the revised terms.

• These terms apply in both Bangla and English; in the event of any conflict, the English version shall prevail.
• App999 reserves the right to suspend or discontinue its services at any time.
• These terms may be updated automatically in response to changes in applicable laws or regulations.
• If any part of these Terms and Conditions is found to be invalid, the remaining provisions will continue to be in full effect.

2 Account Registration & Eligibility

2.1 Age Requirement

To open an account with app999, you must be at least 18 years of age. It is your responsibility to ensure that online gaming or betting is legally permitted in your country or region. app999 is committed to protecting minors from accessing its gaming services.

2.2 One Account Policy

Only one app999 account is permitted per person, household, device, or IP address. Any attempt to create multiple accounts will result in all accounts being closed and any balance held may be forfeited.

2.3 Accuracy of Information

You must provide accurate name, date of birth, address, and contact details at the time of registration. Providing false information will result in account termination and forfeiture of any funds.

• Keeping your account password confidential is your responsibility.
• Transferring or selling your account is strictly prohibited.
• Any unauthorized access to your account must be reported to app999 immediately.
• Refusal to submit required documents for KYC verification may result in account restrictions.

3 Deposit & Withdrawal Policy

3.1 Deposit

Deposits on app999 can be made via bKash, Nagad, Rocket, and bank transfer. The minimum deposit amount is ৳100. Funds are typically credited to your account instantly. If there is a delay due to technical issues, please contact support.

3.2 Withdrawals

Withdrawals must be made using the same method as the original deposit. Processing typically takes between 30 minutes and 24 hours. The minimum withdrawal amount is ৳500.

• Withdrawals to third-party accounts are strictly prohibited.
• The maximum daily withdrawal limit is ৳1,00,000 (higher limits apply for VIP members).
• For suspicious transactions, app999 may place a hold on withdrawals until verification is complete.
• If an account is closed, any active bonuses will be forfeited, but the real-money balance will be returned.

4 Bonus & Promotion Terms

4.1 Welcome Bonus

New members receive a 100% welcome bonus on their first deposit. A minimum deposit of ৳500 is required to qualify. The maximum bonus amount is ৳10,000. To withdraw the bonus, you must wager the total bonus amount 10 times.

4.2 Ongoing Promotions

App999 regularly offers a variety of promotions — reload bonuses, cashback, free bets, and more. Each offer comes with its own terms and conditions, which are detailed on the respective offer page.

• Bonuses from one promotion cannot be combined with another, unless explicitly stated.
• Bonuses are generally valid for 7 days; any unused bonus will expire at the end of this period.
• Bonuses are for real betting purposes only and must meet wagering requirements before any withdrawal can be made.
• App999 reserves the right to modify or cancel any promotion at any time.
• Any attempt to abuse promotional bonuses or manipulate the system will result in account termination.

5 Betting Rules

5.1 Placing a Bet

Before placing a bet on app999, make sure your account has sufficient balance. Once a bet is confirmed, it cannot be changed or cancelled. The odds applicable to any bet are those in effect at the time the bet is placed.

5.2 Live Betting

Odds in live betting change rapidly. If odds are displayed incorrectly due to a technical error, app999 reserves the right to void the affected bet. app999 is not liable for bets that fail to register correctly due to internet connectivity issues.

5.3 Match Results

Match results are determined based on the official announcement of the relevant sports authority. If a match is abandoned or suspended, bets are generally considered void and stakes are refunded.

• Cricket: If the result is determined by the Duckworth-Lewis method, that result is final.
• Football: bets involving extra time and penalty shootouts will be specified separately.
• Detailed rules for each game are available on the app999 Rules page.
• For system bets or multi-match parlays, if one leg is voided, the entire parlay will be recalculated.

6 Prohibited Activities

The following activities are strictly prohibited on the app999 platform. Violations may result in account termination, balance forfeiture, and legal action where applicable.

• Any form of cheating or manipulation in betting or gaming.
• Attempting to abuse or exploit the bonus system.
• Use of automated software, bots, or scripts.
• Money laundering or any transaction involving illegal funds.
• Attempting to gain unauthorized access to another user's account.
• Exploiting technical errors or glitches on the platform for unfair advantage.
• Placing bets using match-fixing arrangements or insider information.
• Operating multiple accounts by the same individual or group.

7 Account Closure & Suspension

7.1 app999's Rights

App999 reserves the right to suspend or terminate any account without prior notice under the following circumstances: breach of terms, fraudulent activity, KYC verification failure, or legal reasons.

7.2 User Rights

You may close your account at any time. Any remaining balance, excluding bonuses, will be refunded. To close your account, contact us at support@app999.ws.

• Re-registration after account closure requires prior approval from app999.
• If an account is closed due to prohibited activity, any remaining balance will be forfeited.
• Suspended accounts cannot be accessed or used to place bets.

8 Privacy & Data Protection

App999 takes the protection of your personal data seriously. We use SSL encryption and modern security technologies. Your information is never sold to third parties.

For details on how we collect, use, and protect your information, please read our Privacy Policy Please read it. app999's Privacy Policy forms an integral part of these Terms & Conditions.

• Information may be disclosed when required by law or upon request from relevant authorities.
• For our cookie policy, please refer to our Privacy Policy.
• You may request corrections to or deletion of your personal information.

9 Responsible Gaming

App999 is strongly committed to responsible gaming. We believe betting should be an enjoyable activity — it should never lead to financial hardship. To support this, we offer the following tools:

• Deposit Limit: Set daily, weekly, or monthly deposit limits.
• Loss Limit: Set a maximum loss limit for a specified period.
• Self-Exclusion: Temporarily suspend your account for a set period.
• Reality Check: Get notified about how long you've been playing.
• Permanent Closure: Option to permanently close your account if needed.

To learn more about problem gambling, visit our Responsible Gaming Visit the page.

10 Legal & Liability

10.1 Limitation of Liability

App999 is not liable for losses arising from technical errors, server downtime, or third-party failures. In no event shall total liability exceed the amount deposited into your account.

10.2 Governing Law

These Terms and Conditions are governed by international gaming laws and the laws of app999's licensed jurisdiction. Any disputes will first be addressed through negotiation.

10.3 Contact

If you have any questions about these Terms & Conditions, please contact our support team. We provide 24/7 assistance in Bangla.

• Email: support@app999.ws
• Live Chat: click the chat button in the bottom-right corner of the platform.
• Response time: typically within 1 hour.